Preparing for Hurricane Zeta

In anticipation of Hurricane Zeta, EATEL Business has initiated its Emergency Operations Plan to help deliver uninterrupted services to our customers.

During severe weather events, EATEL Business monitors atmospheric conditions 24/7 and responds quickly to any given circumstance. We will scale our recovery efforts as necessary and will work with emergency responders and utilities providers when appropriate.

In the Hours Before Landfall:

When danger is near and you’re wondering what to do next, here’s our quick action plan that’ll make the most of your time:

  • Take advantage of remote office tools like our hosted phone client to forward calls to your mobile device, access your contacts, host video meetings and share files.
  • Take pictures of any equipment that may be damaged in the upcoming storm - servers, computers and call center equipment, among others.
  • Protect important documents and information by sealing in waterproof containers and by making copies or backups.
  • Identify essential personnel needed for the business to operate and decide who needs to stay onsite, if anyone.
  • Communicate to all employees what their roles are and what the expectations are during the event.
  • Have a backup worksite in mind to relocate personnel. For example, sometimes government offices will triage displaced businesses.
  • Ensure you have critical contact info, especially for the following:
    • Small Business Administration (SBA): 1-800-359-2227
    • FEMA Tele-registration hotline: 1-800-462-9029
    • Insurance agent’s contact information

Further, here are some tools that will help you maintain business continuity for your company:

If you experience a service outage, please contact us as soon as possible:           


INTERNET/TV/CLOUD Support 

Baton Rouge/Ascension Support (225) 621-4100
Larose/Grand Isle/Houma/Thib Support (985) 798-7952

All DATA CENTER Support - (225) 214-3800

Helpful Links

 

UTILITIES

Entergy
Website Facebook
Demco
Website Facebook
Baton Rouge Water
Website  

 

NEWS SOURCES

WBRZ
Website Facebook Hurricane Center
WAFB
Website Facebook Storm Tracking
Fox 44
Website Facebook  

 

STATE & GOVT SOURCES

Louisiana Governor's Office of Homeland Security & Emergency Preparedness
Website Facebook
Louisiana's Official Emergency Website
Website  
Disaster Evacuation by Louisiana State Police
Website  
Road Closure & Traffic Problems by Louisiana DOTD
Website  
Louisiana Business Emergency Operations Center
Website  
Emergency Management by Parish
Website  
Red Cross: General Disaster Information
Website Facebook

 

NATIONAL WEATHER SERVICE

New Orleans
Facebook Twitter

 

OTHER HELPFUL LINKS

Tips for Getting Prepared
Website  
American Red Cross
Website Facebook