Contact Us

We are Here to Help. Reach out to us anytime and we’ll be happy to answer your questions.

Sales

Reach out to our sales team directly for assistance with all sales-related inquiries.

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Customer Support

Reach out to our support team directly for assistance with all support-related inquiries.

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Billing

Reach out to our billing team directly for assistance with all billing-related inquiries.

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Sales

Please contact a sales associate for additional information about EATEL Business
products and services. We’ll be in touch shortly!

Toll Free

(866) 625-4100

Phone

EATEL Business Support
(225) 621-4100
(985) 798-7952

Contact Sales

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Customer Support

Support Contact Number:

All Services: (866) 625-4100

Support Hours:

Monday - Friday 8am - 5pm 

 
 

Toll Free

(866) 625-4100

Phone

EATEL Business Support
(225) 621-4100
(985) 798-7952

Live Chat
Chat Hours

Monday-Friday 8:00am-5:00pm

Data Center Customer Support

Log a support case using the Client Service Portal. Our service engineers are notified when your case is entered
and will resolve the issue accordingly. If your request is urgent and after hours, please call the number below.

Client Service Portal

Support Contact Number:

All Services: (866) 625-4100

Support Hours:

Monday - Friday 7am - 7pm  

After hours - urgent support is always available 24x7x365 at the number above.

Data Center & Cloud Support

(866) 625-4100

Client Service Portal

Have you Received A Meeting ID From One of Our Support
Representatives?

Click below and follow the onscreen instructions to be directly connected to your support representative.

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Meet Now

Billing

Please complete the form below if you have a billing question. If urgent, please contact the billing department at (866) 625-4100.

Pay Your Bill Online

Pay Online

Address

913 S. Burnside Avenue Gonzales,
Louisiana 70737
Get Directions

Toll Free

(866) 625-4100

Phone

Credit cards payments:
(225) 621-4100
(985) 798-7952

Hours

Monday-Friday 7:30am-5:30pm
Saturday 9am-1pm

Have a Billing Question?

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Data Center Locations

Please complete the form below to request a tour of one of our three data centers.

Toll Free

(866) 625-4100

Phone

(225) 621-4100

Hours

Monday-Friday 8:00am-5:00pm

Schedule a Data Center Tour

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LOUISIANA DATA CENTERS

BTR1

7127 Florida Blvd Baton Rouge,
Louisiana 70806

Learn More About The Data Center
7127 Florida Blvd Baton Rouge

BTR2

7139 Florida Blvd Baton Rouge,
Louisiana 70806

Learn More About The Data Center
7139 Florida Blvd Baton Rouge

SHREVEPORT

601 Milam St. Shreveport,
Louisiana 71101

Learn More About The Data Center
601 Milam St. Shreveport