LightWave TV

In an effort to provide our customers with an even better TV experience, we are announcing new improvements to our Lightwave TV Interactive Menu & Guide.

Improvements to Lightwave TV!

Devices used in network colocation by Eatel Business.

Improvements to Lightwave TV!

In an effort to provide our customers with an even better TV experience, we have made improvements to our Lightwave TV Interactive Menu & Guide. We will be rolling these updates out in waves over the next few weeks. All EATEL Business customers should have the new interface by the begining of August 2017.

Activating the Update

The changes will be pushed to your TV during the late evening, early morning hours. If your TV is turned off, the update will happen automatically and no action is required on your part. If you are watching TV while the change is triggered, an update prompt will appear on your screen. You have the option to start the update or postpone the update for 3 hours. Select your choice by using your TV remote arrow buttons and then press the OK button. The update will take between 3 and 6 minutes. If the prompt is not answered within 60 seconds, the update will automatically activate.

Program Guide

Program Guide

Your program guide functions the same as before. However, you will notice that the top blue bar has been removed allowing for full screen viewing of the current program in the background.

 

Before

After

Browsing While Watching TV

Browsing While Watching TV

To browse other channels while watching your current programming, you will now press the DOWN arrow button. You will notice that the browse tile is now more transparent.

 

Before

After

Recently Viewed Channels

Recently Viewed Channels

We’ve added a new browsing feature. You are now able to access recently viewed channels by pressing the UP arrow button. You can scroll left and right to navigate through your recently viewed channels and start watching your favorites immediately.

New LightWave Voice Features

New LightWave Voice Features

In addition to our existing TV caller ID feature, you will have new phone features such as Click to Call and Visual Voicemail. You can trigger a call-back and listen to voicemail right on your TV!

 

Call-Back Feature

Visual Voicemail